Getting started
How do I sign up?
Click "Try Pro free for 30 days" on the home or pricing page and sign in with Google. No credit card required. Or sign up for the Free tier directly — same flow, but you skip the trial and start on Free.
What's included in the Free tier?
All 200+ tracked stablecoins, hourly peg updates, 5 depeg alerts, 25-item watchlist, compliance grades visible, basic macro data, 30 days of historical data. Free forever — no credit card required.
How does the 30-day Pro trial work?
Sign in with Google. You get 30 days of full Pro access — every feature unlocked, no credit card required. At day 30, your account auto-downgrades to Free. We never charge you unless you explicitly upgrade.
Compliance scoring
How are compliance scores calculated?
Scores are produced by a multi-agent system that ingests evidence from regulator filings, issuer attestations, on-chain data, and audit reports across six dimensions: Treasury & Reserves, Regulatory Status, Peg Stability, Audit & Code Security, Issuer Operational Health, and Historical Behavior. Read the full methodology at /methodology.
Why is USDT graded differently than USDC?
The two stablecoins have different reserve composition, attestation cadence, regulatory status, and operational track record. Each dimension contributes to the composite score independently — see the per-dimension breakdown on each stablecoin page.
Can issuers dispute scores?
Yes. Issuers can submit evidence via /methodology/dispute. A human reviewer evaluates and the score may be revised with an explicit changelog entry.
How often do scores update?
Free: hourly. Pro: real-time peg, hourly compliance. Team: real-time peg + compliance. Enterprise: real-time + custom + webhook delivery.
What's the methodology version?
The current methodology is v1.0 (locked 2026-05-06). Methodology updates are versioned and historical scores are preserved at the version that produced them.
Alerts
How do I set up alerts?
Go to /alerts. Pick a stablecoin or macro indicator, set the threshold, choose email or SMS delivery, and save. Free gets 5 alerts; Pro and above get unlimited.
What's the difference between email and SMS alerts?
Email is included on every paid tier. SMS alerts are included on Pro / Team / Enterprise (free-tier alerts are email-only). SMS uses Resend in production.
Why am I not receiving alerts?
Common causes: (1) the alert is paused — check /alerts/manage; (2) the threshold has not been crossed; (3) you hit the cooldown window (1 hour between alerts on the same trigger to prevent spam); (4) the email landed in spam — add support@stablelens.com to your contacts. If none of these, email support@stablelens.com.
Pricing & billing
How does the 30-day trial work?
See "How does the 30-day Pro trial work?" above. TL;DR: 30 days of Pro, no credit card, auto-downgrade to Free at day 30, never auto-charged.
When am I charged?
Only after you explicitly click "Upgrade" and complete Stripe checkout. The trial does not collect a credit card.
Can I cancel anytime?
Yes. Cancel from account settings or by emailing support@stablelens.com. Cancellation takes effect at the end of the current billing period.
Do you offer annual discounts?
Yes. Pro: 17% off (effective $24/mo). Team: 15% off (effective $169/mo). Enterprise: 20% off (effective $799/mo).
What's included in each tier?
Free / Pro $29 / Team $199 / Enterprise from $999. See the full feature matrix at /pricing.
API
When is the API available?
The API launches Q3 2026. Sign up at /api-overview for early access — partner integrations get priority.
How do I request early access?
Submit your email and a brief description of what you're building at /api-overview. We prioritize well-described use cases.
What are the rate limits?
Free: 100 req/day · Pro: 1,000 req/day · Team: 10,000 req/day · Enterprise: 100,000+ req/day with SLA.
Account
How do I change my email?
Account settings → Profile. Changing your primary email re-verifies via the new address before the change takes effect.
How do I delete my account?
Email support@stablelens.com from your registered email and we will delete your account and all associated data within 7 days. Per GDPR / CCPA we honor this request without question.
Can I export my data?
Pro and above can export watchlist, alerts, and historical data as CSV / JSON from account settings. Free tier can export watchlist (CSV) only.
Still need help?
Send a message and we'll get back to you. For security issues, email security@stablelens.com directly.
Looking for instant answers? Our AI compliance assistant launches with the API in Q3 2026. Sign up for early access at /api-overview.